Get In-touch with Us
Industry. Get It Right!
What sets Firstcode apart is our in-depth understanding of the business and regulatory landscape across various markets in Africa.
Firstcode Rwanda
Business Process Outsourcing
While some BPO firms provide a wide range of services, Firstcode specialises in specific function-based services to all kinds of organisations, from start-ups to multinationals. The nature of our back-end support services is targeted at investors and businesses in all sectors and industries. We provide strategic managed services that can help organisations focus on their core operations, optimise cost, and accelerate growth.
With the increasing unpredictability and high disruption in today’s fast-changing business landscape, operating any organisation as an entrepreneur or business leader presents unimaginable challenges. Though the consequences of these challenges are enormous, regulatory compliance, finance, and HR remain the fulcrum with the most devastating consequences.
To effectively reduce software and staff maintenance costs for your in-house team, Firstcode proactively provides organisations with robust compliance, finance operations, and HR outsourcing solutions. We understand the challenges companies face when integrating third-party outsourcing firms, and we streamline the transition to ensure a seamless experience.
This comprehensive solution is designed to provide licensing and regulatory support to companies doing business in Africa. Our seamless compliance management support allows you to focus on launching your products and expanding your business into new markets. We deploy outsourced expertise to manage your entire compliance functions or take on specific compliance processes.
Our services include analysing the compliance risks and regulatory risks profile of your organisation and operations, designing a tailored compliance framework for you, and providing a dedicated point of contact for your day-to-day compliance oversight and regulatory support required for your operations to meet industry standards, allowing you to focus on growth.
Our regulatory compliance solutions are designed for regulated and unregulated organisations that need support from general and industry-specific legislation.
Compliance-as-a-Service by Firstcode supports clients with Business Formation, Company Secretarial & Governance, and complete outsourcing of Compliance & Regulatory support.
Business Formation:
- Company Incorporation: Assisting clients in setting up new businesses, including choosing the appropriate legal structure and preparing necessary documentation.
- Business Licensing: Helping clients obtain the necessary licenses and permits to operate their business legally.
- Regulatory Approvals: Guiding clients through the regulatory approval process, ensuring compliance with all relevant laws and regulations.
Company Secretarial & Governance:
- Corporate Governance: Providing advice on corporate governance best practices, including board meetings, shareholder meetings, and director responsibilities.
- Statutory Compliance: Ensuring compliance with statutory requirements, such as filing annual returns, tax returns, and other regulatory filings.
- Record Keeping: Maintaining accurate and up-to-date company records, including shareholder registers, minute books, and financial records.
Compliance & Regulatory Support:
- Regulatory Monitoring: Tracking changes in regulations and ensuring that the client's business operations are always compliant.
- Risk Assessment: Identifying and mitigating potential compliance risks.
- Compliance Audits: Conducting regular compliance audits to identify and address any issues.
- Regulatory Reporting: Preparing and submitting required regulatory reports to relevant authorities.
With the essential role finance plays in every organisation, having access to a dedicated team of financial professionals who can handle daily accounting core functions and more intricate financial tasks is a relief for business operations. For organisations to focus more on their core functions, we have developed a team of competent professionals equipped with the appropriate tools required for you to transfer the finance operations functions of your organisation to Firstcode.
To determine profitability and measure growth, organisations must keep close tabs on the intricacies of their financial transactions. The budget required to stay financially efficient is prudently applied when a third-party team of professionals with a high degree of flexibility is engaged to support finance operations functions. Outsourcing your finance operations to Firstcode is even more beneficial when dealing with cash flow management, as it also eliminates the additional cost of spending on expensive accounting or ERP software.
Finance-as-a-Service by Firstcode supports clients with monthly accounts payable/receivables to financial statement, statutory reporting, and everything else in between. Our bespoke finance and accounting operations offer clients satisfaction with their payroll services, tax planning & audit support, and budgeting & financial analysis. Our clients get:
- Accounting & Tax Support
Like many thriving businesses, managing finances without a qualified team can be overwhelming. As your business grows, so do the complexities of tax laws and regulatory frameworks. Deadlines loom, and each reporting period becomes more challenging for an inexperienced team to navigate. We understand that financial matters are the backbone of any business. We provide value-added accounting solutions in:
- Bookkeeping: Trust us to maintain books of account accurately, in line with the highest accounting standards
- Management Reports: We provide periodic management reports that help clients identify risks and make critical decisions aligned with their long-term goals. Our analysis includes recommendations for corrective measures to mitigate these risks
- Financial reporting: Our experienced team ensures accurate financial reporting in line with the International Financial Reporting Standards (IFRS), helping you present key insights to shareholders, boards, and regulators for informed decision-making.
We optimise the tax position for our clients to achieve long term financial success through:
- Tax compliance: Every registered business must comply with tax laws by accurately reporting financials to the Rwanda Revenue Authority (RRA). With deep expertise in tax regimes across Africa, Firstcode is your trusted partner for tax compliance, delivering proactive solutions that have resulted in significant tax savings for our clients
- Tax Health Check: Our Tax Health Check systematically reviews your tax files and records to identify potential exposures. This proactive approach helps businesses manage risks before any scheduled audit by tax authorities
- Tax Audit Support: We conduct mock audits to identify potential tax risks, help prepare responses and gather supporting documents. We also lead discussions with tax authorities, ensuring issues in draft reports are properly addressed and compliance is maintained
- Tax Planning: Maximizing tax benefits is crucial for every business's financial plan. We utilize effective tax planning techniques to strategically manage client taxes, aiming to minimize the tax burden and maximize potential savings
Our services ensure you stay compliant with all tax obligations.
- Payroll Outsourcing
We provide comprehensive payroll management solutions tailored to ensure accurate, timely and compliant salary processing, tax filing and employee benefits administration.
Outsourcing is becoming essential for HR professionals to minimise time and resources on administrative tasks, enabling a greater focus on strategic activities that translate to savings for the business.
Driven by the need for cost-effective solutions and expertise in managing human resources functions of organisations, Firstcode has built industry experience over the years to help you focus more on strategy and less on mundane HR administrative tasks. In addition to the management development programmes facilitated for all levels of staff in an organisation, our HR outsourcing services also focus on workforce administration.
Our integrated HR outsourcing services support clients with customised design and deployment of management training and professional skills development programmes renowned for their breadth and depth of focus.
Our training and capacity-building programmes have benefitted many organisations, providing the needed results to boost staff confidence and performance.
- What we offer
We offer a comprehensive suite of training programmes designed to equip individuals with the skills and knowledge needed to succeed. By fostering a culture of continuous learning and development, we help organisations thrive in today's competitive landscape.
Our trainings offer:
- Tailored programmes to meet your specific needs.
- Practical, hands-on training that replicates real-world scenarios.
- Comprehensive training Programmes for all levels of management.
- Intensive executive training
- Global outreach and flexibility to accommodate diverse training requirements.
- Our categories of training
- Institutional training
- Continuous training
- Specialised topic training
- Institutional training
Our in-house corporate training programmes are tailored to your organisation's specific needs. Through a comprehensive needs assessment, we identify skill gaps and develop customised training programme. This programme is designed to enhance your employees' knowledge and skills, enabling them to excel in their roles and drive organisational growth.
These trainings specifically target government agencies, private institutions, non-government organizations and Civil Society organisations.
Our expert facilitators deliver engaging and interactive sessions that cover a wide range of topics, including:
- Leadership and Management
- Communications and Marketing
- Compliance and Regulatory Training
- Continuous trainings
We offer a variety of ongoing training programmes throughout the year to keep individuals up-to-date with the latest industry trends and best practices in the industry. Our flexible learning formats accommodate busy schedules, offering a mix of in-person, virtual, and blended learning experiences. These programmes are designed to upskill and reskill professionals, empowering them with the skills and confidence to excel in their careers.
Our trainings focus on the following:
- Leveraging technology for business growth
- Digital Marketing
- Data analytics and business intelligence
- Cybersecurity and data privacy
- Specialised training
By analysing the specific needs of our diverse client base, we tailor a programme that address the latest industry trends and managerial demands. Our team collaborates closely with clients to understand their unique requirements, ensuring that our training solutions are aligned with their strategic goals.
- How we train
- Brainstorming
We promote divergent thinking and creative problem-solving, encouraging participants to generate innovative ideas and solutions.
- Practical training
We provide hands-on training to enable participants to apply theoretical knowledge in their working environment.
- Open-ended discussion.
We foster a critical discourse, encouraging participants to articulate their perspectives, challenge assumptions, and develop a deeper understanding of complex concepts.
- Interactive surveys
We allow a formative assessment, enabling participants to gauge their understanding and provide valuable feedback for improvement.
Let's Start with You
To be the most trusted and preferred indigenous brand in providing corporate support services.
